Support

Get assistance for all your Sacco-related queries here 
Categories
  • FAQs
FAQs
  • Bandari Sacco is open to the public. Any individual/person(s) from all occupations can join e.g. farmers, employed, self-employed, and investment groups (Chamas) among others. 
  • Every financial year (1st Jan to 31st Dec), the SACCO declares dividends on share capital and interest on deposits based on the business performance. 
    • Savings/Deposits are refundable while Share Capital is non-refundable but transferrable to a nominee or another member.

    • Share capital earns dividends while savings/deposits earn interest.

    • Shares are never used as a loan security while deposits may be used as loan security.

    • Members are not permitted to borrow against share capital as Shares are never used as a loan security while deposits may be used as loan security.
  • A member can apply for a loan after an active KYC relationship period of six (6) months. 
  • A nominee” means a person appointed by a member to inherit the shares, deposits, and other interests in the Sacco society upon the death of that member. 
  • Our Head Office is located at Bandari Sacco Building Moi avenue at the Docks Matatu terminus; Nairobi offices are at the KPA Inland Container Depot, Embakasi & Westlands at KK security HQ; Kisumu at the Swan Centre Building Oginga Odinga Road. 
  • All loans granted by the society must be fully secured either by guarantors who are members of the society and have been active for at least 6 months or by use of collateral; Collateral will include a title deed/Property and car log book.
    In cases when the loan applied for is less/equal to a member's deposits, one could self-guarantee himself within his deposits.
  • A member can access their account via our branches and mobile banking channels; 
    • Bandari Pesa app downloaded from the Play Store
    • USSD: Dial *636#
    • Visa-branded ATMs 
    • Coop Kwa Jirani 
    • Coop bank branches 
  • To get started, simply sign up for an account and start creating your first project.
  • Yes – A member can transfer his deposits from another Sacco to Bandari Sacco. 
  • Over the Counter at any of our branches 
    • Pay bill number 146320. 
    • POS agents 
    • EFT/RTGS using the details below. 

    BANK NAME: CO-OPERATIVE BANK LTD 
    BRANCH: NKRUMAH ROAD 
    ACCOUNT NAME:  BANDARI SACCO LTD 
    ACCOUNT NUMBER:  01120043003601 
    OTHER DETAILS/REFERENCE/BANKED BY NAME OF THE BENEFICIARY 

     
  • Deposits are refunded after 60 days after filling and submitting the required withdrawal forms 
  • • Fully completed loan application form 
    • Guarantors (depends on loan type). 
    • Employee’s pay slips (past 3 months). 
    • A copy of National ID. 
    • Proof of active membership for at least six months 
    • Be 18 years and above 
    • Present your National ID/Military ID and passport colored Passport photograph.
  • Yes – for as long as you stay up to date with your monthly contributions. You may send your contributions over the counter, LIPA NA MPESA Pay bill 146320, Standing orders or direct debits. 
  •  Statements are issued upon request. 
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